All orders are placed securely via Comteconline’s 24/7 e-commerce transaction facility. On receipt of your order, you will receive a unique order reference number by email. Please check these details are accurate.

Please notify us as soon as possible should you wish to cancel your order. Cancellations received prior to dispatch are less problematic than those received after dispatch. If the latter occurs, or cancellation is initiated too late to affect the delivery process then you, the buyer, are responsible for covering all return postage costs and we, the seller, do not refund original postage costs for unwanted / incorrectly ordered items.

Payment, Pricing & Promotions

Comteconline continually price-checks against the leading UK competitors to ensure customers receive the best deal possible on hundreds of thousands of products. All prices are excluding VAT and delivery. To activate a discount, simply enter your discount/coupon code upon checkout. Only one discount code can be used for each purchase.

Viewing Orders

Tracking your orders is easy when you register for a Fetch4 account. This also enables you to process new orders more quickly from wherever you are, 24 hours a day. Simply login via the My Account tab and enter your email address and password to keep up to date on all your orders.